The Blind Canadian, Volume 24, December 2024


The Blind Canadian is the flagship publication of the Canadian Federation of the Blind (CFB). It covers the events and activities of the CFB, addresses the issues we face as blind people, and highlights our members. The Blind Canadian:

• Offers a positive perspective and philosophy on blindness
• Serves as a vehicle for advocacy and protection of human rights
• Addresses social concerns affecting the blind
• Discusses issues related to employment, education, legislation and rehabilitation
• Provides news about products and technology used by the blind
• Tells the stories of blind people
• Covers convention reports, speeches, experiences
• Archives historical documents

EDITOR: Doris Belusic
PREPRESS, PROOFREADING & WEB DESIGN: Sam Margolis

The Blind Canadian, published by the Canadian Federation of the Blind, comes out in print and on www.cfb.ca in web and pdf versions

The Blind Canadian welcomes articles, resources and letters to the editor for possible publication.

Canadian Federation of the Blind
Douglas Lawlor, President
PO Box 8007
Victoria, BC, V8W 3R7
Phone: (250) 598-7154 Toll Free: 1-800-619-8789
Email: editor@cfb.ca or info@cfb.ca
Website: www.cfb.ca
Find us on Facebook
Twitter: @cfbdotca
YouTube channel: https://www.youtube.com/user/CFBdotCA

In this issue


Prepare, Prepare, Prepare: Let’s Go Travelling!

by Oriano Belusic (contest winner)

My desire for independence and travel came about in my late teens. I was fortunate back then to meet a couple of very independent blind role models who took me under their wings. They were Erol Hembroff and Mike Brodsky. When I’d go places with them, they wouldn’t always choose the easiest, most direct travel option of getting to a destination. They would not hesitate to walk or take public transit, which is definitely more challenging than taking a taxi or getting a ride from someone. They would go on their own explorations.

Later in life, I came to understand their motivation and drive for independence, no matter how easy or challenging their task was. There’s something very satisfying about accomplishing things on your own. It is true that when you attempt to do something challenging and you are successful at it, it boosts your confidence.

I may not endeavour to go out into the wild outbacks on my own, but feel greatly rewarded when I travel somewhere independently. Simply put, the path of least resistance is not always the most rewarding way to go. Banking or shopping for groceries, or for medication at the pharmacy, or to get someone’s birthday gift, it’s all a little more rewarding when, if need be, you are able to accomplish these tasks on your own. It helps to reinforce your ability to function as a regular individual in society.

As I became more involved in activities with the Canadian Federation of the Blind (CFB) and the U.S. National Federation of the Blind (NFB), I learned that this theme of independence and ability to function on one’s own, like most others do in society, was encouraged and stressed. Over the past 25 years as a CFB member, I have learned, gained and given back. Being around successful blind role models in the Federation has expanded my ways of thinking, my knowledge, my abilities, and has supported me to be a stronger advocate – all increasing my sense of independence and self confidence. What more can you ask for from an organization of blind people there to support each other?

For the past five years as I transitioned from my last building project to retirement, I have really enjoyed travelling two or three times a year to my birth country of Croatia. For those of you wondering where in the world Croatia is, it is in central Europe, bordered by a bunch of Balkan countries and near Hungary, Austria, Greece and is a short boat ride across the Adriatic Sea from Italy. Zagreb, the capital city where I like to go, is in central Croatia. In this article, I will focus on the times I’ve undertaken this travelling venture on my own.

Compared to most sighted people, travelling for a blind person can be a daunting and scary endeavor, given all the potential travel industry service challenges and often our own lack of self confidence. Let’s face it, the world isn’t designed to make getting around easy for a fully blind person such as myself. Visual signage, large open spaces, lack of useful environmental sounds and cues are some of the barriers we face. But travel is possible and extremely rewarding if we learn a few tips and use some alternative techniques.

The mechanics of travelling is common knowledge to some, but not to all who may wish to challenge themselves. There are some small mechanical things you can do to make it all work out, so that travel is much easier and even fun.

Before You Leave: Plan, Prepare!

Blind travellers need to prepare a bit more than the average sighted traveller, so anticipate what you will likely encounter during travel and what you will need once you are at your destination.

When you are booking your airline ticket, you can, at the same time, request a “meet and assist” person who will then meet and assist you through the airport(s) on your outbound and return days of travel.

Also, when booking your ticket, make sure the airline(s) have your email address and/or your mobile phone number, so you can be notified of any departure gate changes, which do happen and are nothing to worry about as long as you are made aware of them.

Prior to travelling, plan and make a check list of all the things you will want or need to bring with you, especially those items you cannot do without. And note down the things you’ll need to do before you travel. If travelling abroad, this would include verifying the expiry date of your passport, obtaining medical insurance, and picking up foreign cash. If you will be away for a period of time, it may be wise to pay your home bills in advance. Also, ask someone to pick up your mail while you will be away, or you can pay the post office to hold or redirect your mail.

Prioritize items you’ll put in your carry-on bag. It’s important to put items into your carry-on that you cannot do without, in case your suitcase should go missing for a few days. For example, I wouldn’t want to do without my medication, spare white cane, mobile phone and my bone conduction Bluetooth headset, so I make sure these are all in my carry-on bag. It’s not likely, but it does happen that luggage goes missing for several days.

Know that you must keep any devices with batteries with yourself or in your carry-on bag. Electronic items without batteries may go in your check-in suitcase. Remember that no containers of liquid, aerosol or gel greater then 100 ml (3.4 ounces) can be with you or in your carry-on, so make sure those items go into your suitcase.

Read your ticket to familiarize yourself with the travel information on it, like maximum suitcase weight, your departure gate number, and the recommended airport arrival time for check-in prior to departure.

Learn as much as possible ahead of time when booking your airline ticket about your departure, transfer and final destination airport terminals. Such information could be necessary. For example, will you need to go from Terminal 1 to Terminal 2 at a transfer airport? If so, will you need to pick up your suitcase to clear it through customs, then re-check the suitcase to your final destination airport?

Now, something important to know, should things not go smoothly and you need a little vital assistance at the airport (ferry or train) terminal. Keep a note of phone numbers of their 24-hour security or disability assistance customer care. For peace of mind, these phone numbers may be helpful to have with you in case you need some assistance that you did not predict, or in the event your requested meet and assist team gets clients confused or some detail is missed. (I’ve included these phone numbers for major Canadian airports at the end of this article.)

Before ever leaving for my destination of Zagreb, Croatia, I basically build a mental picture or map of where the nearest bakery, coffee shop, restaurants, grocery store, tram stops, newsstand, etc, are located to the place I’ll be staying. To do this, I use a GPS app called BlindSquare and simulate my destination location to pre-explore the local neighbourhood. I find that the more I know about a place and how to get to things beforehand, reduces my anxiety level and strengthens my confidence.

At the Airport Check-in Desk: Where the Magic Begins!

Ask your driver/taxi driver to help you to the check-in counter for your airline or at least to the customer information desk. The larger airports, like Vancouver and Toronto, have airport staff that are also available to meet you at the taxi drop-off stand and get you to the check-in desk.

If you missed requesting “meet and assist” when you booked your airline ticket, you can still do this now at the check-in desk.

If you have arranged for the meet and assist service, someone will meet you at the check-in desk and guide you through the airport, security, and to your departure gate area.

In my experience, from the check-in counter, a meet and assist person guides me through the security area, is able to show me the washroom, assists me to grab some food on the way to the departure gate and even helps me in purchasing items at the duty free shops before dropping me off at the departure gate.

I always prefer to walk during this process, but should an electric cart (sort-of like a golf cart) be offered, I welcome it, as it makes the long stretches of corridors shorter. In some cases, the meet and assist staff insist in wheeling you in a wheelchair as per their training. Frequently, I can talk them out of wheeling me around, but I must admit that once when going through the Istanbul airport, I had to give in. This was due to a serious language barrier, and my understanding was that the meet and assist service was only available to individuals that needed a wheelchair. So be it, as I had to get to my departure gate there.

I prefer to be taken directly to my departure gate once through the security check, as I can sit there peacefully and wait to board the flight. Many large airports though, have waiting areas for disabled travellers (before being taken to the departure gate), where they like to have people wait until shortly before boarding. This may be preferable if one needs to wait for over two or three hours due to the gate area being closed.

Do not hesitate to make use of airport porters for hire. They can be extremely helpful where one needs to transfer from terminal to terminal. I find that it is well worth spending the $25 or $30 to get their friendly help and have them deal with my luggage. Also, the larger airports like Vancouver have airport staff that are available to help one transfer between terminals.

Listen for announcements of gate changes and/or check your mobile phone for such information. The meet and assist staff will usually check for this information before guiding you to your departure gate. But, if you know that the gate has been changed and no one shows up to assist you to the new departure gate, and you know your airplane pre-boarding time – just stand up and start walking towards the desk at the departure gate you are at or the nearest adjacent departure gate. You can usually hear where a desk is by the activity around it. After you take a few steps, help will show up. My experience is that as soon as a person starts to move with a white cane or a guide dog, staff appear out of nowhere to help.

Once boarding the plane begins, the meet and assist person or airline personnel will be there to pre-board you along with the other persons with disabilities, children and often, the first class passengers.

Onboard the Airplane: Up, Up and Away!

Before you even get a chance to settle in your seat, an airline agent will offer to inform you regarding the emergency equipment, escape exits, nearest washrooms and even your call button. They want to be useful, so appear interested even if you have flown frequently and don’t really need the information once again. I often tell them to tap me on the shoulder when attempting to communicate with me, as it isn’t always easy to tell when the service agent is trying to talk to me. God forbid I miss a chance to have a free drink!

Prior to landing, in order to assist you, the service agent will likely ask you to stay seated until the rest of the passengers have left the airplane. Frequently, one doesn’t feel like waiting, but the system is designed to work this way when you are using the meet and assist service, so I don’t fight it. Simply put, the airports I use are massive and it is much easier to go from point A to point B and then point C with the help of a sighted guide. My journeys take about 24 hours from departure to arrival (door to door), so making my travel as easy as possible works for me, especially given the tired state I get in.

When the meet and assist person meets me at the plane, he or she will guide me through the airport and help retrieve my luggage. Finally, I ask the person to show me to the taxi stand where I’ll get a taxi to go to my hotel or wherever I plan to stay.

At Your Destination: Relax and Enjoy Yourself!

I find several apps designed for the blind very useful on my iPhone. Apps such as Seeing AI, BlindSquare, Soundscape and Blind Compass give me more independence.

In crowded outdoor, large open areas, like a main square or huge outdoor market, it is very difficult to maintain a straight walking line without my Blind Compass app. With this app, I can maintain my desired direction to where I want to go, like one of the numerous restaurants, shops or to the bank machine.

In the event I lose track of where I am while riding the tram or bus, due to daydreaming or the automated next-stop announcement system is not working, it is necessary to open my BlindSquare app to hear the nearest addresses and other known landmarks, so I know when to get off.

I prefer shopping for groceries at smaller “mom and pop” stores rather than large box stores. It is much easier to find a friendly, helpful salesperson in a smaller shop, and if you go there several times, they get to know you.

I must say that Zagreb is a very friendly, functional, accessible city. On the block where I stay, things are so easy to get to. Just on my side of the block, there are two bakeries, two restaurants, a coffee shop, a chocolate shop, a dollar store, a grocery store, a newsstand, a bank machine, and good tram service. In the fall there is even an outdoor stand selling roasted chestnuts and corn on the cob.

As I said earlier, before ever getting to Zagreb, I basically build a mental picture or map of the area where I’d be staying. I find that the more I know about the place and how to get around, this reduces my anxiety level and strengthens my confidence. Of course, these days, apps such as AIRA and Be My Eyes can be very useful for real-time sighted assistance. I’m looking forward to trying these apps with my new RayBan Meta glasses.

I hope this information will be of help and inspire more would-be travellers to get out into our wondrous world. There’s more to travelling than what you can see. For me, it’s meeting up with my many blind friends, some I’ve known since I was a young kid at the Zagreb school for the blind; it’s enjoying the great local food; it’s the challenge of getting around by foot and trams to get my groceries, stop in somewhere on a whim for a beer and/or coffee and/or a pastry. I go for an almost-daily walk on a forest trail, and once in a while I hike with the local blind hiking club. With practice, I have learned to become quite independent. And practice is always our key to success. The more we do something, the better we get at it, and the more our confidence grows.

So start planning, preparing – and let’s go travelling!

Major Canadian Airport Phone Numbers for 24-hour Security or Disability Assistance Customer Care:

Vancouver 604-207-7077
Calgary 403-735-1234
Victoria 250-953-7511
Edmonton 780-890-8382
Toronto 416-247-7678
Montreal 514-420-5030
Winipeg 204-987-9798
Regina 306-761-7555
Halifax 902-873-4422 902-873-2091
Saskatoon 306-934-7275
Ottawa 613-248-2025