CFB - Thrifty Foods Smile Card

An easy way to support the Canadian Federation of the Blind... While doing your grocery shopping!

Here’s What You Do:

*Thrifty Foods will donate 5% of the amount loaded on your Smile
Card to the Canadian Federation of the Blind. There is absolutely no cost to you. When the card is running low, load it again to continue to support us
every time you shop!

Thank you for your support!

Cardholder Frequently Asked Questions:

Q: What if I do not have enough funds on my Smile Card to pay for my grocery order?
A: The cashier can apply all available funds on the card to your order. The
outstanding balance can be paid in cash, debit card, or credit card. Cashiers cannot load a Smile Card once a grocery order has been rung though the till.

Q: What if there are funds remaining on my Smile Card once I’ve paid for my grocery order?
A: Use the funds to pay for purchases next time you shop at Thrifty Foods!
Many customers will load an amount equal to their weekly, biweekly or monthly grocery budget on payday or at the beginning of the month and use
the card for their next several purchases. This speeds up the purchase
transaction time as no pin number or signature is required.

Q: How do I know the current balance of my Smile Card?
A: Your grocery receipt will show the remaining balance of your Smile Card after each purchase or a cashier can swipe the card at the till and do a balance inquiry. You can also check your card balance at www.thriftyfoods.com under Our Services, Smile Card, Check My Smile Card.

Q: How do I know I’m supporting my group/organization?
A: Your grocery receipt will print a message at the bottom stating, “GroupXXX
– Thanks for your support!” Groups are required to apply for participation in this program annually and are advised of specific eligibility dates. If the group name does not display on the receipt, the group has not reapplied for funding and is not currently active. For example, schools can fundraise during the school year (September to May), soccer teams for the soccer
season (September to March), etc. Cardholders should check with the group
for specific information on eligibility dates.

Q: What if my Smile Card is lost or stolen and there is a balance on it?
A: Lost or stolen cards should be reported immediately by calling Thrifty Foods Customer Service (250-544-1234 or 1-800-667-8280) or by going to any Thrifty Foods store. Once reported, existing funds on the card are locked. A replacement card can be obtained from the Customer Service desk at any Thrifty Foods location. Keep a record of your 19 digit card number, located on the back of the card, for reference in case of loss/theft.

Q: Should I keep my Smile Card after the fundraising dates are over?
A: Yes – if the group applies for future funding, previously issued cards will
be valid for the next approval period.